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Kustomer.

Kustomer

Manage and contextualize data to deliver hyper-personalized support and drive smarter processes that scale your business.

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Give agents a complete view of every customer, no matter which channel they reach out on. No more switching tabs or duplicate tickets.

Unify your data across channels and systems and make it actionable in Kustomer. Enable powerful automation, routing, tagging, and hyper-personalized customer service.

Trusted by leading companies to sync data securely at scale

NBA.
GameStop.
Spotify.
Ramp.
Retool.
Cars.com.
PetSmart.

Improve your Kustomer data with Hightouch

CRM use cases

By maintaining an up-to-date, 360-degree view of prospect and customer data, you can provide your customer-facing teams with the necessary context they need before engaging with customers. This context includes crucial information such as customer history, preferences, and other relevant data. By having the most current information at their disposal, your team can create personalized experiences for your customers, resulting in increased engagement and a higher likelihood of conversions.

Live chat & help desk use cases

Providing excellent customer support is one of the most important aspects of building a successful business. This integration can help you win your customers' loyalty and retain them for the long term by delivering unparalleled and highly personalized support. With this integration, you can offer solutions and resolutions faster than ever before, without ever asking your customers redundant questions. By providing a seamless support experience, you can increase customer satisfaction and foster long-term loyalty.

Email use cases

This integration enables the creation of email campaigns that are not only timely and relevant, but also highly personalized to your customers. By relying on accurate and fresh data from your warehouse, you can ensure that your email campaigns are delivered at critical moments. The integration allows you to create a 360-degree view of your customers, so you can tailor your messaging to their specific needs and preferences. Whether you want to drive engagement, increase conversions, or improve customer loyalty, up-to-date data is key to achieving your goals.

SMS & push use cases

With this integration, you can easily create highly personalized SMS messages and push notifications. These messages can be sent to key channels at critical moments, ensuring that your audience receives the information they need when they need it most. By using this integration, you can create messages that are not only timely and relevant but also tailored to your audience's specific needs and preferences.

Customer success use cases

Customer retention is a crucial aspect of building a successful business. It involves keeping customers engaged and loyal to your brand over time. One effective method for achieving this is to gain a deep understanding of your customers' product adoption, engagement, and usage, and to ensure that your customer success teams have access to this data. With up-to-date information at their disposal, your team can increase engagement, customer satisfaction, and ultimately foster long-term loyalty.

Read our Kustomer documentation

All 25+ Kustomer integrations

Airtable to Kustomer
Chaotic graph of interconnected nodes representing data warehouses, data, and business tools.

Before Hightouch

  • Inconsistent and inaccurate data
  • Laborious and expensive
  • Brittle and inflexible
Clean and easily readable graph of data moving from a warehouse node, to Hightouch, to business tools.

After Hightouch

  • Consistent and accurate
  • Observable and governed
  • Scalable and flexible

It takes less than 5 minutes to activate your data. Get started today.