Push user behavior data from your warehouse into Appcues
Setup
After selecting Appcues from our destinations catalog, you will be required to enter your Appcues Account ID (found in Appcues > Settings > Account) and API Key / API Secret (found in Appcues > Settings > API Keys).
Hightouch supports syncing both Objects
and Events
to Appcues.
Syncing objects
Hightouch supports syncing to the following Appcues objects:
Users
Sync modes
Hightouch supports the following sync modes:
- Upsert - pushes new
User
objects to Appcues and updates properties that change in your warehouse.
Record matching
User
records can be matched from your source to your Appcues workspace by User ID (user_id
), which is a unique identifier
in Appcues for each User
.
Field mapping
You may also sync columns from your source to Appcues's User
properties. Appcues doesn't provide information on properties set for User
objects,
so you will need to type the exact name of the property you would like to map to in Appcues. These property names must be spelled correctly and are case-sensitive.
Sending events to Appcues
The Appcues integration also allows you to send events to Appcues with custom attributes.
The three required elements of any Appcues event are the Event Name (which can be a single string used to name all events, or pulled from your warehouse per event), a Timestamp (in ISO 1806 format, or a Unix timestamp in milliseconds), and a User ID (the unique ID of the user corresponding to the event).
You can also map properties that will become event attributes
in Appcues.