Hightouch lets you pull data stored in Azure Synapse and push it to downstream destinations. Connecting Hightouch to Azure Synapse requires some setup in both platforms. In Azure Synapse, you need to configure your firewall settings.
By default, Azure protects your Synapse data from any external IP address from connecting to your Synapse workspace. Follow these steps to add Hightouch's IP addresses to the firewall.
When creating an Azure Synapse source, you can either enter the Host, Port, Database, User, and Password by selecting Password or you can provide the full URI Connection string.
Hightouch can connect directly to Azure Synapse over the public internet or via an SSH tunnel. Since data is encrypted in transit via TLS, a direct connection is suitable for most use cases. You may need to set up a tunnel if your Azure Synapse instance is on a private network or virtual private cloud (VPC).
Hightouch supports both standard and reverse SSH tunnels. To learn more about SSH tunneling, refer to Hightouch's tunneling documentation.
When setting up Azure Synapse as a source for the first time, Hightouch validates your credentials and access to your database. Once the test passes, click Continue to finish setup.
Cannot open server 'hightouch-test' request by login. Client with IP address '54.196.30.169' is not allowed to access the server. To enable access, use the Windows Azure Management Portal or run sp_set_firewall_rule on the master database to create a firewall rule for this IP address or address range. It may up take up to five minutes for this change to take effect.
Once your source configuration has passed the necessary validation, you've completed setting up Azure Synapse as a source. Next, you can set up models to define which data you want to pull from Azure Synapse.
The Azure Synapse source supports these modeling methods:
To date, our customers haven't experienced any errors while using this source. If you run into any issues, please don't hesitate to . We're here to help.
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